Shipping & Returns

Because Polish Your Art  products are downloadable, they cannot be returned. However, if you have any problems with our products, we will happily work with you to resolve any issues until you are completely satisfied. 

Please make sure that you have added store@polish-your-art.com to your email acceptance list in order to receive important order information. Downloads purchased by PayPal (and by credit card via PayPal) are available immediately upon completed transaction.  Visit your "My Account" page for order history and download links. Your order will not be sent to you via email, they are downloads that you access directly from the "My Account" link at the top left of any page. 

 Occasionally, customers lose their digital scrapbooking supplies purchased from Polish Your Art  because of computer/hard drive failure. If this happens to you we will help you get your supplies back so you can continue digital scrapbooking.

 

Since we are selling high-quality graphics, the file size of these kits can be quite substantial and frequently not suitable for dial-up users. The files will download in a zipped format and you will require a program such as Winzip or StuffIt (for Mac) to unpack it.


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